Compensation Problem

Imagine after entering into the management office you start to blast a member of the management with curses or offensive words, imagine what would happen to you? Can you guess what your outcome would be? Another example is imagine if you expose yourself or urinate in front of the management office - what would happen to you?

TWU Local 100 members are exposed to those incidents daily whether it be a station agent who is forced to observe this undignified incident or the act of urination by a customer. Or bus operators who are verbally assaulted by customers who are mad for mysterious reasons (whether waiting to long in the hot sun or drenched in the rain or too cold or the bus is late). It is clear in the above examples if they were committed by a TWU Local 100 member against the management that member would not survive the incident but rather they would be dismissed. We believe this is discrimination - if the TWU Local 100 members have to endure this then so does the management.

Now the question is why would TWU Local 100  not address this issue to the benefit of the membership? Is John E Samuelsen president of TWU Local 100 - Take Backward Our Union - TBOU not aware of these occurrences that confront the membership which cause emotional distress. We know what the management wants that the TWU Local 100 membership should accept with an open heart the extremely difficult, rude or disrespectful customer. In the end of the day they still blame the membership for the incident for not using the so called useless ‘conflict resolution techniques’. We wonder how a station agent should be able to use the ‘conflict resolution techniques’ when they observe a customer that is urinating - it is obvious the management are not using common sense.

We here in why did you join the union demand from John E Samuelsen president of TWU Local 100 - Take Backward Our Union - TBOU that in the contract of 2012 there must be a cost to be paid by our employer. Since we know that emotional distress takes a toll on the health of the membership just as the management are compensated for the emotional distress then TWU Local 100 membership should be compensated. We believe there are two forms of compensation. The first form can be monetary compensation of five hundred ($500) yearly sum awarded to the membership. The second form three (3) days paid as emotional retreat - one day for emotional treatment. We believe either of those choices will be beneficial to the membership who suffer emotional distress daily while they are doing their work that goes without compensation or being addressed. We also believe they are reasonable to our employer and that they can select either one to their liking. However, health of TWU Local 100 membership is not to be abused and then go without compensation.